Search results for "ISM [radio lines]"
showing 10 items of 1018 documents
Are customer star ratings and sentiments aligned? A deep learning study of the customer service experience in tourism destinations
2023
AbstractThis study explores the consistency between star ratings and sentiments expressed in online reviews and how they relate to the different components of the customer experience. We combine deep learning applied to natural language processing, machine learning and artificial neural networks to identify how the positive and negative components of 20,954 online reviews posted on TripAdvisor about tourism attractions in Venice impact on their overall polarity and star ratings. Our findings showed that sentiment valence is aligned with star ratings. A cancel-out effect operates between the positive and negative sentiments linked to the service experience dimensions in mixed-neutral reviews.
Piani strategici sul turismo delle regioni italiane: un’analisi comparativa
2021
In Italy, the recent constitutional reforms have given regional administrations an increasing weight over government and tourism regulation. Therefore, observing the regions' Strategic Plans represents a valuable model for understanding the Italian tourist reality. For this reason, the article proposes a comparison of the tourist planning documents of the Italian regions, recalling indicators extracted from the paper of the UNWTO - World Tourism Organization - on the policies and objectives of spatial tourism planning. The article analyses the strategic plans through a synthesis indicator, which compares the main items considered in the regional strategies and their presence in the general …
La programmazione del turismo delle regioni e la Regione Toscana
2022
With reference to the functions attributed to municipalities and provinces, the Tuscany Region has maintained a central role of planning and coordination of activities in the tourism sector. Local authorities and the various territorial levels of the trade associations of undertakings and workers are also formally involved in the preparation of regional planning. For this purpose, some regions have set up consultation tables to involve all public and private stakeholders in the sector. The article delves into the modalities of tourism planning, highlighting the training process and the laws of reference.
Il Pnnr e le economie del turismo in Italia: le disparità regionali e le politiche
2022
The Italian regions show marked differences in the pattern of tourism development. These disparities can be offset by implementing a shared plan that supports the post-pandemic restart and strengthens its resilience to external shocks. The multiannual programming initiative launched by the EU with the National Recovery and Resilience Plan (PNRR) aims to address the consequences of the exogenous shocks triggered by the crisis from Covid-19 on the European production system. According to a top-down strategy articulated in a national plan and regional and sub-regional action plans, the large number of economic resources foreseen in the Plan will produce significant effects. The Pnrr's general …
ICT TO MANAGE TOURISM IMPACTS
2018
New technologies have radically changed the way to share information, to speak, to consider relationships, to work, to travel and, in general, to live. They can represent, for some aspects, both a problem and a precious resource. As we concerns, in tourism sector, ICT can help in managing and promoting destinations in a better way than in the past, especially in those cases where problems linked with the management of tourist flows and the need to manage a sustainable development exist. Monitoring tourism impact at the destination is a fundamental issue in order to respect the right pressure and to avoid negative effects in the destination and with the residents. ICT, in this case, can be e…
L'Economia del Turismo della Regione Toscana
2022
Analysis of the tourism economies of a region is relevant for determining the policies and effects of tourism on the productive and economic system. For the Tuscany region, the main economic indicators are analysed using panel data and checking their development and growth dynamics. The article analyses data on tourism spending, balance of payments and impacts, with reference to both ISTAT data and estimates of ignored tourism in the region.
O niektórych metodologicznych i socjologicznych problemach prawa turystycznego
2019
Artykuł jest poświęcony prawniczej dyscyplinie in statu nascendi, jaką jest prawo turystyczne. Nie jest to próba kompleksowego omówienia problematyki metodologicznej i pozametodologicznej prawa turystycznego, lecz jedynie zwrócenie uwagi na niektóre z ujawnianych w dyskusji nad statusem prawa turystycznego problemów. Rozważania będą ograniczone do omówienia niektórych metodologicznych przesłanek uzasadniających celowość wyodrębnienia tej dyscypliny prawniczej oraz niektórych innych czynników podnoszonych w dyskursie o autonomizacji prawa turystycznego. W szczególności będzie podjęta próba odpowiedzi na pytania: jakie jest miejsce prawa turystycznego w systemie prawa, jak zmieniają się kieru…
Analisi comparata di tematismi e sotto categorie di analisi per i principali indicatori statistici nel turismo
2021
According to scientific literature, there is a gap in the statistical analysis of tourism due to missing data or poorly structured statistical information production services. This information, which can be classified as public goods, is currently managed by the public sector and national statistical systems. This article aims to deepen, in the literature, the main dimensions for the analysis of tourism divided into themes and subcategories. Through the use of the analysis methodology with the Leximancer software, content analysis was carried out on 202 scientific articles extracted from international literature through a selection of keywords of over 700 terms. The study returns to the the…
The measurement of seasonality for tourism evaluation
2017
Seasonal variations in tourism demand represent one of the most challenging topics in tourism research. After highlighting the main pitfalls which characterize the majority of currently used indices for seasonal amplitude, the present work propose the implementation of a recently discusses a recently proposed index for the measurement of seasonality in tourism, based on the transportation problem approach. An adequate measurement of seasonality is a pre-requisite for the evaluation of the effectiveness of tourism policies aimed at reducing tourism demand imbalance.